Data Protection Declaration


Weltkulturerbe Völklinger Hütte
Europäisches Zentrum für Kunst und Industriekultur GmbH 
Rathausstraße 75-79
66333 Völklingen
Phone: +49 (0) 6898 / 9 100 100

takes the protection of your personal data very seriously. We want you to know when we collect which data and how we use it. We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by external service providers. As we continue to develop our websites and implement new technologies to improve our service to you, changes to this privacy statement may also become necessary. We therefore recommend that you re-read this data protection statement from time to time.

Securing data transmission
The user's personal data is transmitted to the provider's server using SSL (Secure Socket Layer) security technology.

Access to the website
You can visit our webshop without any personal information being provided by you as a user. Every access to the website is stored in a log file. The following data are stored in the log file for a maximum of 1 year. Access data includes:
- Name of the accessed website,
- File, date and time of retrieval,
- the amount of data transferred,
- browser type and version,
- Referrer URL (the previously visited page),
- IP address and
- the requesting provider.

The stored data will only be evaluated for the optimization of the Internet offer. However, we reserve the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence.

Handling of personal data
Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes your name, email address or telephone number. The Völklinger Hütte World Cultural Heritage Site only collects, uses and passes on personal data if this is permitted by law or if the user consents to the data collection.

Protection of minors
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people. We do not knowingly collect such data and do not pass it on to third parties.

When contacting the provider by e-mail, the user's details are stored for the purpose of processing the request and in the event that follow-up questions arise.

With the newsletter we inform you about us and our offers. The newsletter administration can be found on our website https://www.voelklinger
If you would like to receive the newsletter, we require a valid email address, title and name as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter: double opt-in procedure. These data will only be used for sending the newsletter and will not be passed on to third parties.

When you register for the newsletter, we save your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an e-mail address and registers for receiving the newsletter without the knowledge of the authorised party.

You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time. The revocation can take place via a link in the newsletters themselves, in the registration area of the newsletter or by communication to the contact possibilities below.

Internet payment
In the case of the purchase of goods in our OnlineShop ( we transmit the necessary data to our Internet payment service partners for the purpose of the account, as well as to the companies assigned with the dispatch of the ordered goods.

Our Internet payment service partners are the:

Concardis Ltd
Helfmann Park 7
65760 Eschborn

Your data will be transferred to Concardis on the basis of the processing for the performance of a contract. The applicable data protection regulations of Concardis GmbH can be found at
Certification according to international security standards (PCI-DSS) guarantees data security. Hosting takes place in a PCI-compliant high-security data center in Germany.

Furthermore, the

PayPal (Europe) S.à.r.l. & Cie. S.C.A.
22-24 Boulevard Royal
2449 Luxembourg,

If you pay with PayPal, the payment data you have entered will be transmitted to PayPal.
Your data will be transmitted to PayPal on the basis of your consent and the processing for the fulfilment of a contract. A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation. PayPal's privacy policy is available at

Disclosure of personal data to third parties
Data recorded when accessing the website of the World Cultural Heritage Site Völklinger Hütte will only be transmitted to third parties if we are legally or by court order obliged to do so or if disclosure is necessary in the event of attacks on the Internet infrastructure of the World Cultural Heritage Site Völklinger Hütte for legal or criminal prosecution. They are not passed on for other non-commercial or commercial purposes.

Duration for which the personal data is stored
The criterion for the duration of the storage of personal data is the respective legal retention period. After the expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the fulfilment or initiation of the contract.

Integration of third-party services and content
Contents of third parties will be integrated within our online offer. This always presupposes that the providers of this content (hereinafter referred to as "third party providers") are aware of the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on this if the third party providers store the IP address, e.g. for statistical purposes. As far as we know, we inform the users about this.
Google Fonts
We use Google Fonts in our webshop. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Further information is available at: .

The pages of our online shop use a cookie that is valid for the duration of your visit to the website. Most browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that cookies are only stored for the duration of the respective connection to the Internet.

The rights of the user

- The user has the right to receive information free of charge upon request as to whether and which personal data is stored.
- The user has the right to have his data deleted if they may no longer be stored.
- If it turns out that the data stored about the user is incorrect, the user has a right to have it corrected.
- The user has the right to receive and transfer to third parties the personal data concerning you, which was created by the user, in a structured, current and machine-readable format.
- Every user has the right to object to the processing of his personal data at any time. The World Cultural Heritage Site of the Völklingen Ironworks no longer processes personal data in the event of an objection, unless the processing serves to assert, exercise or defend legal claims.

If a data subject wishes to exercise this right, he may contact our data protection officer or another employee of the controller at any time:

Gregor Theado
BTK | Rechtsanwälte 
Schützenstraße 3 – 5
66123 Saarbrücken
Phone: 0681 93 88 2601
Fax: 0681 93 88 2607
E-Mail: sekretariat-theado(at)


Weltkulturerbe Völklinger Hütte
Europäisches Zentrum für Kunst und Industriekultur
- Datenschutzkoordinatoren -
Rathausstraße 75-79
66333 Völklingen
Phone: +49 (0) 6898 / 9 100 -200 / -201
E-Mail: datenschutz(at)

World Cultural Heritage Völklinger Hütte 05/18, using the Creative Commons (Privacy Policy, BMJV | Berlin, 2018-NC-ND 4.0